Official Platform Document

Privacy Policy 7eraclub – How We
Data Protection Personal You

Your privacy is our priority. This document clearly explains what data 7eraclub collects, how it is used, who has access to it, and your rights as a user in Malaysia. We are committed to full transparency at all times.

Last updated: 1 January 2026

7eraclub's Commitment to Your Privacy

Six core principles that shape how we manage and protect the personal data of all 7eraclub users in Malaysia.

Bank-Grade Data Encryption

All personal data and financial transaction information at 7eraclub is protected with 256-bit SSL encryption — the same standard used by leading Malaysian banking and financial institutions, including Maybank and CIMB.

Your Data Is Not Sold

7eraclub has never sold, rented, or disclosed your personal data to any third party for marketing or commercial purposes, and never will — without your explicit consent.

Minimum Data Collection

We only collect data that is strictly necessary to deliver the services you request. No data is collected in excess or for purposes unrelated to the operation of the 7eraclub platform.

Data Protection Act Compliance

7eraclub operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All collection and processing of personal data is conducted in accordance with the legal requirements set by the Malaysian government.

Two-Factor Authentication (2FA)

An additional layer of security through two-factor authentication is available for all 7eraclub accounts. Even if someone knows your password, they still cannot access your account without the 2FA code sent to your device.

Full Control in Your Hands

You have the right to access, correct, transfer or request deletion of your personal data at any time. 7eraclub provides straightforward mechanisms for you to manage your own data without going through a complicated process.

01

Introduction

Welcome to the Privacy Policy page 7eraclub. This document explains in detail how we — as the operator of the online betting platform at https://7eraclub.click — collect, process, store, and protect your personal information.

User privacy is one of our foremost commitments at 7eraclub. We understand that your trust in us starts with the confidence that your personal information – from your name and phone number to your financial transaction records – is handled with full responsibility and transparency.

This Privacy Policy applies to all users who access or use any services provided by 7eraclub, including the main website, mobile application (where available), customer support, and all our official communication channels. By registering or continuing to use the 7eraclub platform, you agree to the collection and use of your information as described in this document.

This Privacy Policy forms part of 7eraclub's Terms & Conditions and should be read together with them. Any material changes to this Privacy Policy will be communicated to you via your registered email or in-platform notification.

7eraclub operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are the data controller responsible for the personal data you provide to us and that we collect when you use our services.

02

Personal Data We Collect

7eraclub collects your personal data through several different channels depending on how you interact with our platform. The following are the categories of data we collect:

Data Category Sample Information Collection Method
Identity Data Full name, date of birth, MyKad number, facial image Registration form, KYC process
Contact Information Phone number, email address, residential address Registration forms, profile updates
Financial Data Bank account number, e-wallet name, RM deposit and withdrawal records Payment transaction processing
Usage Data Game history, betting records, session duration, devices used Automatically during platform use
Technical Data IP address, browser type, operating system, device ID Automatically via cookies and server logs
Communication Data Live chat session records, support emails, submitted complaints Interactions with the 7eraclub support team

We do not collect any sensitive data such as health records, religious beliefs, or political information unless specifically required to fulfil our legal obligations. All data we collect is the minimum necessary to operate the 7eraclub platform safely and effectively.

Financial data related to payments made via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX is retained only in the form required for transaction reconciliation and audit compliance. Your e-wallet PIN or password is never accessed or stored by 7eraclub.

03

How We Use Your Personal Data

The personal data we collect is used solely for legitimate purposes directly related to the operation of our service 7eraclub. The following are the primary purposes for which your data is used:

  • Account management: Creating and maintaining your account, verifying your identity at login, and processing any profile changes you request.
  • Transaction processing: Processing deposits and withdrawals in Malaysian Ringgit, verifying payments via Touch 'n Go eWallet, GrabPay, DuitNow, and FPX, and maintaining accurate transaction records.
  • Gaming services delivery: Stores game history, calculates bonuses and cashback, manages betting limits, and ensures every gaming session runs smoothly on the 7eraclub platform.
  • Security and fraud prevention: Detecting suspicious activity, preventing unauthorised access, identifying and investigating fraud attempts, and protecting the integrity of the platform.
  • Legal compliance: Meeting Anti-Money Laundering (AML), Know Your Customer (KYC) and financial reporting obligations as required under Malaysian legislation.
  • Customer support: Resolving complaints, responding to enquiries, and providing technical assistance to 7eraclub members.
  • Platform improvements: Analyses aggregated, anonymised usage patterns to improve overall platform performance, interface, and user experience.
  • Service-related communications: Sends you important notifications regarding service changes, security updates, or relevant account information.

7eraclub does not use your data to build psychological profiles, serve targeted advertising to third parties, or for any purpose not directly related to providing you with our platform's services.

04

Data Sharing With Third Parties

7eraclub does not sell, rent or disclose your personal data to third parties for marketing or commercial purposes. However, in the course of our operations, there are specific situations where your data may be shared with the following parties, and only to the extent necessary:

  • Payment service providers: Providers such as FPX, DuitNow, and e-wallet gateway providers receive the transaction data necessary to process your deposits and withdrawals in RM. These providers are subject to strict data security requirements.
  • Game providers: Providers such as Evolution Gaming and Pragmatic Play receive the minimum session data required to enable Live Casino and slots games to function. They do not receive your full personally identifiable information.
  • KYC Services: Third-party identity verification providers that assist 7eraclub in conducting KYC checks as required under Malaysian law. All shared data is transmitted through encrypted channels.
  • Legal authorities: Where required by court order, directive from an enforcement authority, or legitimate AML reporting obligations under Malaysian law, 7eraclub may disclose the necessary data to the relevant authorities.
  • Analytics services: Anonymised usage data (not individually identifiable) may be shared with analytics providers solely for platform improvement purposes.

Important Reminder: 7eraclub will never ask for your password or e-wallet PIN through any channel, including email, phone or live chat. If you receive any such request, it is fraudulent – please report it to our support team immediately.

05

Data Security Measures

7eraclub invests seriously in security infrastructure to ensure your data remains protected at all times. The following are the key security layers we have implemented:

1
End-to-End 256-bit SSL Encryption

All communications between your browser and 7eraclub's servers are encrypted using TLS 1.3 with AES-256 encryption. This means that even if someone were to intercept your data traffic, the information would be unreadable without the correct encryption key.

2
Two-Factor Authentication (2FA)

All 7eraclub accounts can be secured with 2FA via OTP codes sent to your registered Malaysian mobile number. Even if your password is compromised, an unauthorised party still cannot log in without the OTP code from your device.

3
24/7 Security Monitoring

7eraclub's security systems continuously monitor all account activity. Any login attempt from an unfamiliar location or device will trigger additional verification before access is granted.

4
Hashed Password Storage

Your password is never stored in plain text. We use a strong one-way hashing algorithm — even if our database were accessed without authorisation, your password cannot be recovered.

5
Regular Security Audits

7eraclub's security infrastructure undergoes regular audits and penetration testing by independent cybersecurity experts to identify and remediate vulnerabilities before they can be exploited.

06

Cookies & Tracking Technologies

Website 7eraclub uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. Cookies are small text files stored in your browser when you visit our website.

Types of cookies we use:

  • Essential cookies (required): Required for core platform functions such as login, session management, and security. These cookies cannot be disabled as they are essential for 7eraclub to operate.
  • Preference cookies: Saving your personal settings such as preferred language, display layout and game settings so you don't need to reconfigure them each time you visit 7eraclub.
  • Analytics cookies: Collects anonymised usage data to help us understand how users interact with the platform and identify areas for improvement. This data contains no information that can personally identify you.
  • Security cookies: Helps 7eraclub's security systems identify legitimate sessions and distinguish them from suspicious access attempts or automated attacks.

You can manage your cookie settings through your browser preferences. Disabling essential cookies may affect the functionality of the 7eraclub platform. Disabling analytics and preference cookies will not impact core platform functions but may reduce your personalised experience.

7eraclub does not use third-party cookies for targeted advertising purposes or to track your activity on other websites outside our platform.

07

Data Retention & Deletion

Your personal data is stored by 7eraclub only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by Malaysian law.

  • Active account data: Retained for as long as your account remains active and for a defined period after account closure for audit compliance purposes.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian Tax Act compliance requirements and applicable AML regulations.
  • KYC records: Retained for a minimum of 5 years after your business relationship with us ends, in line with Malaysia's PDPA requirements and AML regulations.
  • Support communication log: Live chat session records and support emails are retained for 2 years for quality control and dispute resolution purposes.
  • Cookie and analytics data: Anonymised usage data is retained for a maximum of 24 months before being automatically deleted.

Once the retention period expires or upon your request for deletion (subject to applicable legal obligations), 7eraclub will delete or de-identify your data securely using industry-recognised methods.

All data is stored on servers housed in data centres that meet high physical and logical security standards. 7eraclub does not store user data outside Malaysia unless equivalent or greater protection is guaranteed.

08

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several rights regarding the personal data held by 7eraclub. We respect and facilitate the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data that 7eraclub holds about you. Requests will be processed within 14 business days.

Right to Rectification

If any of your data is inaccurate or out of date, you may request that 7eraclub correct it via your profile settings or by contacting customer support.

Right to Erasure

You may request the deletion of your personal data, subject to data retention obligations required under applicable Malaysian law.

Right to Object

You have the right to object to the processing of your personal data for certain purposes that are not legally required, including marketing communications.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider should you wish to do so.

Right to Restrict Processing

In certain circumstances, you may request that 7eraclub restrict the processing of your data while a dispute or review is pending resolution.

To exercise any of the rights above, please contact the 7eraclub data protection team by email at support@7eraclub.click with the subject line "Personal Data Rights Request". We will process your request within 14 business days and keep you informed at every step.

09

Children's Data

Platform 7eraclub does not provide any services to individuals under the age of 18. We do not knowingly collect or process personal data of children or minors.

Important Warning: Should 7eraclub discover that personal data belonging to an individual under 18 has been collected without our knowledge, we will immediately delete that data and close the associated account. Parents or guardians who find that their child has registered at 7eraclub are asked to contact us immediately at support@7eraclub.click.

7eraclub's age verification system is designed to prevent individuals under 18 from registering. The mandatory KYC process includes official identity document checks to verify the age of all new members without exception.

10

Links to Third-Party Websites

Platform 7eraclub may contain links to third-party websites or services in certain contexts. This Privacy Policy applies only to data collected through the 7eraclub platform.

7eraclub is not responsible for the privacy practices or content of any third-party websites you may access through links on our platform. We encourage you to read the Privacy Policy of each website you visit, especially before providing any personal information.

Payment providers such as FPX, Touch 'n Go eWallet, GrabPay, and DuitNow each have their own Privacy Policies that apply when you use their services to make deposits or withdrawals at 7eraclub. We recommend reading the privacy policy of your preferred payment provider.

11

Amendments to the Privacy Policy

7eraclub reserves the right to update or amend this Privacy Policy from time to time in response to changes in legislation, technology or our business operations.

  • Any material amendments that significantly affect your rights will be communicated via email to your registered address at least 14 days before taking effect.
  • Minor amendments that do not affect your fundamental rights may take effect immediately upon publication on this page.
  • The date of the most recent update is always displayed at the top of this Privacy Policy page.
  • Continued use of the 7eraclub platform after any amendment takes effect will be considered your acceptance of the updated policy.

We encourage you to review this Privacy Policy page periodically to stay informed of how 7eraclub handles your personal data.

12

How to Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how 7eraclub manage your personal data, please contact us through the following channels:

Data Protection Email

Support@7eraclub.click
Subject line: "Privacy Policy Enquiry" for faster processing

24/7 Live Chat

Reach the 7eraclub support team via live chat, available on our platform around the clock, every day.

We are committed to responding to all privacy-related enquiries within 3 business days. For formal requests such as data access, correction or deletion, please include your account number (if applicable) and a clear description of your request to help us process it faster. We will acknowledge receipt of your request within 24 hours and notify you of the outcome within 14 business days.

7eraclub Data Protection Summary

A quick overview of how we protect your personal and financial information every day.

🔒
256-bit SSL Encryption

All data transmitted between your device and 7eraclub's servers is encrypted to the highest available standard.

🛡️
PDPA Malaysia Compliant

7eraclub's data operations are fully compliant with the Personal Data Protection Act 2010 applicable in Malaysia.

📵
No Data Sales

Your personal data is never sold, rented or shared with third-party advertisers or data brokers.

Play With Complete Confidence at 7eraclub

Your data is protected, your transactions are secure, and your privacy is respected. Register a 7eraclub account today and join over 150,000 Malaysian players who trust us as their preferred online betting platform.

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